Registration, Refund, Withdrawal, and Participation Policies
General Refund and Withdrawal Policy
Refund and transfer deadlines are based on the start time of a program’s first scheduled session.
Seven or More Calendar Days Before the Program
Participants who contact CPAC at least seven calendar days before the program begins—including exactly seven calendar days before the start date—may choose one of the following:
- Transfer the full registration amount to another class or workshop currently listed on CPAC’s schedule, with no transfer fee; or
- Receive a full tuition refund, minus a $15 administrative fee.
Each registration is limited to one transfer. CPAC does not issue course credits.
Less Than Seven Days but at Least 24 Hours Before the Program
Participants who contact CPAC less than seven calendar days but at least 24 hours before the program begins may receive a 50% tuition refund, minus the $15 administrative fee. Transfers are not available during this period.
Less Than 24 Hours Before the Program
Cancellations received less than 24 hours before the program begins are not eligible for a refund or transfer.
Late Registrations
Registrations completed less than seven calendar days before a program begins, including same-day registrations, are final and are not eligible for a refund or transfer.
No-Shows
Refunds and transfers are not available for participants who do not attend and do not provide advance notice.
Special Policy Exceptions
Special Guest Workshops and Travel Workshops have separate refund, deposit, payment, and cancellation policies. The applicable exception policy supersedes the General Refund and Withdrawal Policy.
How to Request a General Cancellation or Transfer
General cancellation and transfer requests may be submitted by:
Phone: 303-837-1341
Email: edu@cpacphoto.org
The date and time CPAC receives the phone call or email will determine which deadline applies.
Special Guest and Travel Workshop requests must be submitted according to the instructions in their respective sections below.
CPAC Cancellation and Low Enrollment
CPAC reserves the right to cancel a class or workshop due to low or insufficient enrollment. Low-enrollment cancellation decisions are generally made seven calendar days before the program begins.
If CPAC cancels a program, registered participants may choose one of the following:
- A full refund with no administrative fee; or
- A transfer of the full registration amount to another class or workshop listed on CPAC’s current schedule.
CPAC is not responsible for airfare, lodging, transportation, equipment rentals, or any other expenses incurred as a result of a cancellation.
Emergency Exceptions
The Education & Programming Manager or Executive Director/Curator may make an exception to the applicable refund policy in the case of a verified health or family emergency. When an exception is approved, a refund of up to 50% may be granted, provided the cancellation does not cause a significant financial loss to CPAC. Emergency exceptions are considered individually and are not guaranteed.
Special Guest Workshop Exception
Special Guest Workshops follow the refund policy in this section instead of CPAC’s General Refund and Withdrawal Policy.
Refund Deadlines
- 61 calendar days or more before the workshop start date: A refund will be issued, minus a $75 administrative fee.
- 31–60 calendar days before the workshop start date: CPAC will retain 50% of the applicable workshop fee. The remaining amount will be refunded.
- 30 calendar days or less before the workshop start date: No refund will be issued.
All Special Guest Workshop refund requests must be submitted by email to edu@cpacphoto.org. Any transfer eligibility or additional terms will be stated on the applicable workshop registration page.
Travel Workshop Exception
Travel Workshops follow the deposit, payment, and cancellation policies in this section instead of CPAC’s General Refund and Withdrawal Policy.
Minimum Enrollment and Travel Arrangements
Participants should not make travel arrangements until CPAC confirms that the workshop’s minimum enrollment has been met. If CPAC cancels a Travel Workshop because minimum enrollment is not met, the participant’s deposit and any additional payments made directly to CPAC will be fully refunded. CPAC is not responsible for airfare, lodging, transportation, insurance, or other expenses incurred by a participant.
Deposit and Payment
A $500 deposit is required to reserve a place in a Travel Workshop.
Except when CPAC cancels the workshop because minimum enrollment is not met, the deposit is non-refundable. The remaining balance is due by the date listed on the applicable Travel Workshop registration page. Failure to pay the balance by the stated deadline may result in the loss of the participant’s reservation and deposit.
Participant Cancellation
All Travel Workshop cancellations must be submitted in writing by email to edu@cpacphoto.org.
Refund eligibility is based on the date CPAC receives the written cancellation request.
- 91 calendar days or more before the departure date: The participant forfeits the $500 non-refundable deposit. Any additional amount paid will be refunded.
- 61–90 calendar days before the departure date: The participant forfeits the $500 non-refundable deposit plus 75% of the remaining workshop balance. Any amount not retained by CPAC will be refunded.
- 60 calendar days or less before the departure date: No refund will be issued.
Any Travel Workshop registration page containing different deposit, payment, or cancellation terms will supersede this standard Travel Workshop policy.
Travel Insurance
CPAC strongly recommends purchasing trip cancellation and interruption insurance, along with appropriate medical coverage, emergency assistance, and other travel protection. Participants are responsible for reviewing the terms, exclusions, deadlines, and coverage limits of any insurance policy they purchase.
PhotoVox
No refunds are provided for withdrawal from PhotoVox.
Instructor Changes
On rare occasions, an instructor may be unable to fulfill their commitment to teach a scheduled class or workshop. CPAC will make every reasonable effort to provide a qualified substitute instructor. A change in instructor does not qualify participants for a refund or transfer. If CPAC is unable to provide a substitute and must cancel the program, participants may receive a full refund or transfer the full registration amount to another program currently listed on CPAC’s schedule.
Class Absences
Participants who miss a scheduled session of a multi-session class may contact CPAC for assistance obtaining available handouts or course materials from the instructor. CPAC cannot guarantee that missed instruction, demonstrations, discussions, or other course content will be available afterward. Due to the preparation and materials involved, make-up sessions are not available for alternative or historical process classes.
Online Learning
Online classes and workshops are typically not recorded. Participants should plan to attend all scheduled sessions. Participants who are unable to attend an online session are encouraged to connect with another student to obtain notes or details about assignments. CPAC cannot guarantee that recordings, demonstrations, discussions, or missed course materials will be available.
Liability
CPAC, its staff, and affiliated instructors are not responsible for the loss, theft, or damage of personal belongings, photographic equipment, or computer equipment. CPAC is not liable for injury or accident resulting from participation in its programs. Participants are responsible for obtaining information about program requirements and potential risks before registering. Participants acknowledge CPAC’s applicable release-of-liability terms during registration. Questions about workshop content, requirements, accessibility, or potential risks may be directed to CPAC before registration.
Copyright and Model Releases
CPAC does not provide copyrights, permissions, or model releases for images created during its classes and workshops. CPAC may provide sample release forms, and instructors may discuss release options during a program. Participants are responsible for obtaining any permissions or releases required for their intended use of an image.
Participants should communicate directly with models, subjects, organizations, or athletic teams regarding:
- Portfolio use;
- Online posting;
- Exhibition or publication;
- Commercial use or sale; and
- Any requested delivery of sample images.
Participants may be unable to publish, post, exhibit, or sell images without the appropriate permission from the individuals or organizations depicted. Participants should include appropriate copyright information on their images. CPAC may request permission from a participant before using their images to promote CPAC programs.
Non-Discrimination and Conduct Guidelines
CPAC is committed to providing an inclusive, accessible, and welcoming learning environment. CPAC does not discriminate based on race, color, ethnicity, national origin, age, disability, religion, gender, gender identity or expression, sexual orientation, or any other characteristic protected by applicable law. Participants, instructors, assistants, models, and staff members are expected to treat one another with respect and consideration. Harassment, discrimination, illegal conduct, threatening behavior, or conduct that significantly disrupts the learning environment may result in dismissal from the current program and possible exclusion from future CPAC programs.
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